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Joined: Mar 2006
Posts: 175
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Joined: Mar 2006
Posts: 175 |
A tech replaced the KSU on a ds-2000 a a few days ago. My customer just called and told me that ever since he left the DND light has been flashing and he can't turn it off. In order to use the system restore feature he had to install version 2.11.05. I am wondering if he forgot to slide the switch to "run" from "boot" and if being in the boot position would even cause this to happen. I can't find anything in the manuals.
Any ideas? Im trying to avoid a long drive to this location for something I could take care over the phone. (I hope)
Thanks,
Ted
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Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
Posts: 316 |
That extension may be forward to another....Do a call cancel on forwarding
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Joined: Nov 2007
Posts: 369
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Joined: Nov 2007
Posts: 369 |
At the offending station:
Press PGM + CFWD + NONE
This should clear a Call FWD.
"I didn't do it, and I won't do it again"
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
If the above does not clear the flashing DND button, then do the following at station 300 press #229
We get old too soon, smart too late
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Joined: Mar 2006
Posts: 175
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Joined: Mar 2006
Posts: 175 |
Thank you all for your help
The #229 did the trick.
What does #229 do?
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