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Joined: Apr 2008
Posts: 20
Member
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Member
Joined: Apr 2008
Posts: 20 |
We are using IPK2 and Dterm Series E phones. Only single extension plays music-on-hold music through phone speaker all day long even phone is not been used.
Any idea how to remove this kind of annoying music?
Thanks in advance.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Someone has inadvertently activated the background music feature. I don't know that system, but if you have a user's guide, you should be able to find out how to turn BGM off.
From what I can see, if you pres the Feature key and dial 26, you can toggle BGM on and off.
Ed Vaughn, MBSWWYPBX
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Joined: Apr 2008
Posts: 20
Member
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Member
Joined: Apr 2008
Posts: 20 |
I resolved the problem from your hint by dial service code 725 to turn off background music.
You're great. Thanks.
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