web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
OP Offline
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Hello i'm trying to make muliple phones ring when you push 0 for the operator through the Auto Attendant. I have set-up everything in the system to work properly but I don't see how to make a ring group.

I want to set the dial action table for day mode to ring all phones when they push Zero.

Can anyone point me in the right direction or just say the programing numbers.

And on another subject can I make the answer Machine Elelator not make the DSS/Blf light stay on. But this question is not that important..

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
Make a call coverage key for ext 301 on everyones phone.

Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
OP Offline
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
I couldn't find anything on call coverage key's. I was ale to make a virtual EXT (799) but I can't find where to assign ringing. Right now the DSS/BLF light just lights up when I route the call in dail Action tables to that Virtual EXT (799)
I want to make the EXT's ring that have that 799 Virtual Ext assinged to it. Is this possiable or am I doing it wrong.

Joined: Nov 2001
Posts: 1,640
Moderator-NEC
*****
Offline
Moderator-NEC
*****
Joined: Nov 2001
Posts: 1,640
15-09 you pick the extension number, and key number the Virtual Extension resides on and tell it to ring and what modes to ring during

Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
OP Offline
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
went to 15-07 made key 12 *03 Virtual EXT Key and in addictional options put 799. Went to 15-09 made EXT 301 and 302 funtion key 12 check mode 1-8. still only got the DSS key to flash when I dial 799 from another EXT. I sure I missing just one other thing but can't find it.

Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
Is 799 a valid virtual extension number in your dial plan? That seems a little odd for this system.

Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
OP Offline
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
In my Dail Action Table I put 799 for Zero. I"m new to this system and will be going to train in the 1st week of November. But I've sold two of these system already. I'm just doing basic set-up for the two customers until I can certified from the manufacture.

I would think it's a vaild EXT number because when I dial the 799 from anyphone the Function key lights up as if it ring. But I get no ringing. If i dial the main numbe and hit Zero I get the same thing.

Even if you want to tell me a better way to make all phones ring when they dail zero I 'm open for all options.

Joined: Apr 2005
Posts: 2,498
Likes: 2
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,498
Likes: 2
I would try department group programming. Setup a pilot number and add what extensions you want to ring, assign the pilot number to your dial 0


We get old too soon, smart too late
Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
What are you trying to accomplish? Zero internally OR out of an auto attendant? Zero destination I THINK has to be a valid ext. If you are coming out of an auto attendant set you dial action table to the virtual extension and create virtual ext keys on the phones and THEN assign the ringing.

Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
I would also consider a different number for this as well..like 300 or 400.

Page 1 of 2 1 2

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
1 members (Gary S.), 143 guests, and 247 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5