Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2007
Posts: 369
eriway Offline OP
Member
OP Offline
Member
Joined: Nov 2007
Posts: 369
I just inherited a customer with an Elite 192 (software version 5.3). An out of state dealer sent him replacement phones .... DTP-8D-1.

Somewhere in the back of my mind.... going back 7 years,... I sort of recall that DTU phones will work on the 192 and the IVS2000 PBX, but there was an issue with DTP phones (made for the PBX) being used on the 192.

The problem he is experiencing on the DTP's is that they work just fine for a while, then the handset goes out. The speaker phone works fine and all of the other features seem to work fine..... just the handset goes out.

If I swap the station with a DTU, it works just fine. I tried three Different DTP's and they each show the same problem.

Does anybody know for certain if there is a compatibility issue between the DTP phones and and Elite 192...version 5.3?


"I didn't do it, and I won't do it again"
Atcom VoIP Demo
Get a VoIP Demo Today
Joined: Jul 2005
Posts: 1,333
Member
*****
Offline
Member
*****
Joined: Jul 2005
Posts: 1,333
In my part of the world it is the other way. DTU will only work on the KTS systems and the DTP on both KTS and PBX. Bad marketing desision I'm afraid to sell the DTU even if you saved $20. Stopped lots of companies down here upgrading from Elites to PBX systems due to have to buy new fones..
Never had any problems with DTP on the KTS systems..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
Joined: Nov 2008
Posts: 952
Member
Offline
Member
Joined: Nov 2008
Posts: 952
DTU is for the Key and 2000(need a DM card for 2000)Dtp doesn't work well with Key Systems.


"The Only Stupid Question, Is the Question Thats not Asked."

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,624
Posts635,866
Members49,589
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Bujones, davesydney84, diegos, George Kuilan, jesse_ohio, MadMaestor, Rene
Newest Members
TVCTech, joe angi, TommyKay, 電信小吳, Partswatch
49,589 Registered Users
Top Posters(30 Days)
dexman 11
Toner 8
dans 6
Yoda 5
Who's Online Now
0 members (), 9 guests, and 11 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5