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Joined: Feb 2008
Posts: 316
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OP
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Joined: Feb 2008
Posts: 316 |
Does anybody know of any quirks with off premise call forwarding with the i-series. Customer has set up to forward a extension out to a cell. The call with go out just fine. You hang up and try it again and it won't go out. I am going to head to the site today to move some extensions and have to look at that.
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Joined: Sep 2004
Posts: 4,078
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Sounds like the lines are not hanging up?
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Joined: Jul 2006
Posts: 731
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Joined: Jul 2006
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What kind of NEC system & CPU version are these sets connected to?
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Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
Posts: 316 |
It is the 124 I. I didn't catch what software level it was. The customer had me move the extensions around but not work on this. From what I gathered talking to her is....It will work a time or two then not work several times then start working again. But, on the times it doesn't work she is getting a message saying you need to dial a one. I am thinking that the system is doing its job. She is having problems with her telco.
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Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
Posts: 316 |
Is there a way for the i-series to dial a speed dial bin to do off premise call forwarding? I am wondering if a pause would help? I was reading the manual and noticed that when setting up a speed dial bin you can hit the mic button for a pause. Does anybody know if you can put a pause in this same way for off p call forwarding?
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Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
Posts: 316 |
V6.00.15 software version
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