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Joined: Feb 2009
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SYSTEM IS NEC ELITE 192 CPU IS VER 4.5
JUST SWITCH FROM DTI CARD TO PRT CARD FOR NEW PRI SERVICE. THERE IS NO LCR AND THEY USE A TRK GRP KEY TO ACCESS IT. THERE IS ABOUT A 4 TO 6 SECOND DELAY ADTER THE LAST DIGIT IS DIALED BEFOR THE CALL GOES OUT. ALREADY CHANGED TIME FOR INTER DIGIT FROM 4 TO 2 SECONDS BUT THAT DOES NOT CHANGE THE PROBLEM. ANY IDEAS?
THANX.
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Joined: Feb 2008
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Sounds like the PRI is awaiting additional digits before completing the call. Try dialing a number then "#" after it. # tells the PRI there's no more digits coming, send the call. Should make a big difference.
St Petersburg
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Joined: Jul 2006
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ARS should take care of that delay.
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Joined: Feb 2009
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so i need to change from accessing the lines with a trk grp key to useing ars? i also thought i need a mif card with lcr to use the ars feature.
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The built in ARS gives you 4 routes, if you need more, then LCR w/ the MIF-L is required.
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okay. i will try that and let you know what happens. thanx
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Joined: Feb 2009
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tried ars but delay is still there. any other ideas?
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Joined: Jul 2001
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Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Which PRT card are you using? PRT-U??.
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