|
|
Joined: Nov 2008
Posts: 953
Member
|
Member
Joined: Nov 2008
Posts: 953 |
That's Cool, haven't used that Feature Yet. You Learn Something new Everyday.I would try putting a Trunk Group/Loop Key on the Phones Lable it Outgoing That way They won't have to Dial a (9) for every Call.
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Apr 2009
Posts: 42
Member
|
OP
Member
Joined: Apr 2009
Posts: 42 |
What if I just change 11-09, 01 trunk access code?
thanks
|
|
|
|
Joined: Apr 2009
Posts: 42
Member
|
OP
Member
Joined: Apr 2009
Posts: 42 |
rickman, that worked. i set a fn key to *02 trunkgroup/loopkey and used 1 as a value.
I think this should be enough to get people out of the press 9 habit. i believe I'll keep the 9 available just in case we have issues. If line 1 is busy do you think it'll still rollover to 2? This place is better then the Concours forum I go to! Thanks
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
Member
Joined: Nov 2008
Posts: 953 |
As Long as You Have an Open Line In the Line Group and They Press that Button They'll get a Line to Dial out on. (Glad I Could Help) :thumb:
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
Joined: Nov 2007
Posts: 369
Member
|
Member
Joined: Nov 2007
Posts: 369 |
Look at 21-01-12 "E911 w/o trunk code access". Change data to 0. When this value is set to 1 and the user dials 9 to access outside line, the system waits to see what next digits are (1,1 or something else). I suppose it is possible that someone is "fat-fingering" the dial pad. Any way, if you change the value to 0 in this program, then the user MUST dial 9 to get outside line, plus 911 to get to 911 service.
"I didn't do it, and I won't do it again"
|
|
|
Forums84
Topics94,299
Posts638,872
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
96
guests, and
309
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|