web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2007
Posts: 21
SDNT Offline OP
Member
OP Offline
Member
Joined: Feb 2007
Posts: 21
New system fresh install.

5 co lines 4 ext

I can call in to the system (no auto attendant setup) and it rings to the phones, however when answered it sounds horrible. line cracks, muffed voice...just bad. (caller id works however)

When I am on an extension to make an outgoing call I can select the line, however it either
(1) gets dial tone, then hangs up after about 3-5 seconds with me dialing or not....

(2) lets me dial a number yet then disconnects the line no ring

doing a direct "TEST" phone connection to the CO line off the punch block I get a clean dial tone and can make outgoing calls with no issues and it sounds crystal clear....

Any ideas...?

Aaron

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
If a reset does not help, try replacing the CO trunk card.

Joined: Feb 2007
Posts: 21
SDNT Offline OP
Member
OP Offline
Member
Joined: Feb 2007
Posts: 21
the replacing the CO card fixed it... thanks


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,291
Posts638,815
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,391 Shoretel
189,116 CTX100 install
187,421 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 26
teleco 6
dexman 5
jsaad 4
Who's Online Now
2 members (jeffmoss26, Toner), 169 guests, and 426 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5