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Joined: Jun 2003
Posts: 9
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Joined: Jun 2003
Posts: 9 |
Does anyone deal with MCI on a large scale, large being about 400 locations Nationwide. A customer of mine is thinking about having MCI handle all of their local telco service, I told my customer that probably would not be a good idea considering that MCI is mostly a third-party company, and can't deliver the customer and technical service that AT&T, Bell South, Verizon has. Does anyone have any views on this? Thanks Matt Colbenson Global Communication Services [email protected]
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
my exp. with them has just been in the local Colorado market, but I have not been impressed. Seems to take a lot of effort to get things done.
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Joined: Jul 2003
Posts: 766
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Joined: Jul 2003
Posts: 766 |
MCI has a local division that is separate from MCI proper (the LD side). The local side was originally MFS (Metro Fiber Systems).
The two don't communicate with each other very well. That's the deal here in So. Cal. anyway.
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Joined: Oct 2002
Posts: 597
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Joined: Oct 2002
Posts: 597 |
MCI stands for "Money Coming In"!!! LOL
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Joined: Aug 2003
Posts: 1,573
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Joined: Aug 2003
Posts: 1,573 |
ISDN "It Still Does Nothing"
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
MCI dispatches all troubles to the local LEC first, then if a inside trouble to ther sudcontractors. There is a 24 hour delay for all troubles. They have there own Technicians for T1, ISDN, and DSL. They are just like AT&T, and SPRINT.
If all else fails, use a BFH.
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