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Joined: Jan 2009
Posts: 21
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Joined: Jan 2009
Posts: 21 |
Hi Guys
SV8100 on an all IP (DT700) vlan setup. Primary Rate ISDN lines.
Customer is reporting that when they call a number that is busy they just receive silence rather than an audible indication.
Any ideas.
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
Posts: 1,336 |
Interesting. I had the same report today from a site down here. Ring back tone is OK??
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Jul 2005
Posts: 1,336
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Member
Joined: Jul 2005
Posts: 1,336 |
Update to the problem down here. It was a combination of an earlier version of system software and the latest version of IP fone software. I reproduced this here (V2.00) in my lab and when I updated to the latest system software (V2.02) the problem went away. (or it could have been fixed by the system being re-powered after the update) I prefer the software upgrade myself.. :-)
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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