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Joined: Apr 2008
Posts: 39
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Sorry...customer misread. IPK is correct.
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Nov 2008
Posts: 953
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Ok cool, Look under the Phone what type of phones do you have connected?
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Apr 2008
Posts: 39
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Joined: Nov 2008
Posts: 953
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Was this system working before displays died? What type of cards are in the switch and what slots?
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Apr 2008
Posts: 39
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He says he came in the AM to find all displays dead.
From left
Maybe a power supply card-it has a DC looking connector.
CPU1 u10 ETU 241c
S1 ST4 U1 ETU 142c
S2 Estb8 ETU 141c
S3 Coi 410 ETU 1438B
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Apr 2007
Posts: 1,439
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Posts: 1,439 |
Sounds like a CPU lockup.
You may have to pull the battery and reset, which will mean the entire system will need a re-program.
Let us know what happens.
D
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Joined: Apr 2008
Posts: 39
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Posts: 39 |
You are correct....I am at the lost program point now. It was suggested to do it again to pick up the lines and have all the cards in place. I had brought it up with just the 2 cards in place and the lines didn't come up. So I will try that tommorrow....Thanks...I'll let you know.
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Joined: Apr 2007
Posts: 1,439
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bring the power on with the battery strap pulled and all the cards in place.
The system will auto assign the cards and phones, but you'll have quite a bit to do to get it to work properly.
If you're an end user, unless you can afford the downtime and hassle, I would highly suggest a visit from a certified tech. A good tech could get you going in a couple of hours.
D
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Joined: Apr 2008
Posts: 39
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Did the reset again and all the lines came back.....Now All need is to set the time and program a few buttons.....You couldn't get more default than this.....3 phones 2 lines...and they all need to ring....Thanks for all the help.....I'll be looking this up......or starting a new thread...LOL
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