Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
SV8100 Call Duration Display
#242933 01/29/10 05:50 AM
Joined: Sep 2008
Posts: 63
jzett Offline OP
OP Offline
Joined: Sep 2008
Posts: 63
The call duration timer (elapsed call timer) in the LCD currently goes away after the call is hung up immediately. The customer would like it to display for 15-20 seconds after the call, so they can notate. Trunks are ISDN/PRI. Any Ideas other than SMDR?

All-Tronics Inc. Battle Creek Michigan 1-800-968-7171
NEC search for systems, cards, phones, software, manuals and repairs!
Re: SV8100 Call Duration Display
#242934 01/29/10 06:11 AM
Joined: Nov 2008
Posts: 944
Joined: Nov 2008
Posts: 944
I would Think ACD with MIS, maybe a Call accounting System as well. That way he could Keep track for billing. Calls per agent so on and so forth. Also try MB:20-02-08.

"The Only Stupid Question, Is the Question Thats not Asked."
Re: SV8100 Call Duration Display
#242935 01/29/10 06:33 AM
Joined: Apr 2005
Posts: 2,379
Joined: Apr 2005
Posts: 2,379
I looked and found no timer setting for what you are asking, SMDR with a call accounting software is your best bet.

If you are a NEC dealer or reseller call in a request to NEC. Once they receive enough request for a feature it is sent to engineering.

We get old too soon, smart too late

Moderated by  DrPbx, ttech 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Headset in-use relay
by SST - 07/08/20 06:33 PM
Partner ACS AA
by mtncomm1 - 07/08/20 04:18 PM
Samsung SVMI20i
by crazy canuck - 07/08/20 03:40 PM
Help with Electra Elite IPK
by ECI Tech - 07/08/20 11:56 AM
SL2100 New comer
by Biztel Cuban Okie Tech - 07/07/20 08:44 PM
Who's Online Now
31 members (Rok1215, EV607797, nortelvoip, justbill, Bob3470, Silversam, Yoda, RATHER BE FISHING, Carl Navarro, STS E, Bob-o, SST, hbiss, Curlycord, hitechcomm, pvj, jeffmoss26, Mercenary Roadie, JBean3329, ThePhoneConnection, mtncomm1, crazy canuck, barrick, nfcphoneman, Touch Tone Tommy, newtecky, MooreTel, Telesystems, VIBob, mike b, dexman), 382 guests, and 66 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
birdlady710, haegercp, tedparkes
Newest Members
StevCom, DaleG, jlspeck, Real Estating, ForestHillChurch
49310 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 23
dans 10
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners