SV8100 Call Duration Display
#242933
01/29/10 05:50 AM
|
Joined: Sep 2008
Posts: 63
jzett
OP
Member
|
OP
Member
Joined: Sep 2008
Posts: 63 |
The call duration timer (elapsed call timer) in the LCD currently goes away after the call is hung up immediately. The customer would like it to display for 15-20 seconds after the call, so they can notate. Trunks are ISDN/PRI. Any Ideas other than SMDR?
All-Tronics Inc. Battle Creek Michigan 1-800-968-7171
|
|
|
Re: SV8100 Call Duration Display
#242934
01/29/10 06:11 AM
|
Joined: Nov 2008
Posts: 936
Rickman
Member
|
Member
Joined: Nov 2008
Posts: 936 |
I would Think ACD with MIS, maybe a Call accounting System as well. That way he could Keep track for billing. Calls per agent so on and so forth. Also try MB:20-02-08.
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
Re: SV8100 Call Duration Display
#242935
01/29/10 06:33 AM
|
Joined: Apr 2005
Posts: 2,311
dans
Member
|
Member
Joined: Apr 2005
Posts: 2,311 |
I looked and found no timer setting for what you are asking, SMDR with a call accounting software is your best bet.
If you are a NEC dealer or reseller call in a request to NEC. Once they receive enough request for a feature it is sent to engineering.
We get old too soon, smart too late
|
|
|
|
CP20
by Coral Tech - 12/13/19 11:47 PM
|
|
|
|
|
|
29 registered members (hitechcomm, FoneJacker, justbill, Bob3470, BobRobert, Joe Talbot, Ruben, Southernphoneman, nortelvoip, Coral Tech, Memphisribs, Curlycord, Touch Tone Tommy, Professor Shadow, 1864, Yoda, wk6100, hbiss, JBean3329, dude, brokeda, gelehu, metelcom, Skunky, OBT, dexman, RedBul, pvj, RATHER BE FISHING),
1,262
guests, and 548
spiders. |
Key:
Admin,
Global Mod,
Mod
|
|
Forums62
Topics93,096
Posts633,118
Members49,192
|
Most Online5,661 May 23rd, 2018
|
|
|