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Joined: Feb 2010
Posts: 339
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Joined: Feb 2010
Posts: 339 |
I have a customer with a DS2000 who wants any incoming intercom call to be auto-answered by his headset.
From what I remember and have read in the documentation, the only options for intercom calls are Auto-answer via speaker or Ring the set.
Is there a program feature or work around that I am missing?
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Nov 2007
Posts: 369
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He would have to put his phone in HeadSet Mode (#HS = Yes)... then use the Speaker button to answer calls.
"I didn't do it, and I won't do it again"
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Joined: Dec 2004
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....and the DS series systems were not wireless ( read "BlueTooth" ) headset compatible.
Ken
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Joined: Feb 2010
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Thanks, that's what I thought but he wanted to able to away from his desk and have the headset answer the call which is not possible with this system from what I gather.
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
you could forward the calls to a analog port and put a cordless headset phone on that port
Skip
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Serving SW and West central Fl since 1984
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Joined: Feb 2010
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Skip,
Thanks, didn't think of that and I will run it by my customer.
Jon
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Wireless headset with handset lifter works well.
We get old too soon, smart too late
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
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Wireless headset with handset lifter is another option.
We get old too soon, smart too late
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Joined: Sep 2003
Posts: 776
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The handset lifter is what we use if the customer wants to be away from their phon and still answe the calls.
Works very well....no complaint so far.
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