|
Joined: Jun 2004
Posts: 253
Member
|
OP
Member
Joined: Jun 2004
Posts: 253 |
Has anyone had a problem with the MOH feature on the 3.13 software? I cannot get the music to play when call is on hold. I can hear the music on the system when I do 725 but when I check the call on hold. nothing...any ideas?
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
Member
Joined: Nov 2008
Posts: 953 |
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
Joined: Apr 2005
Posts: 2,482 Likes: 1
Member
|
Member
Joined: Apr 2005
Posts: 2,482 Likes: 1 |
If you have DID's check 22-11-09
We get old too soon, smart too late
|
|
|
|
Joined: Jun 2004
Posts: 253
Member
|
OP
Member
Joined: Jun 2004
Posts: 253 |
No DIDs. CO Lines. 10-04-01 is set to external. When I set to service code it works and also when I use the internal music source it works...
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
Member
Joined: Nov 2008
Posts: 953 |
Did You Change any setting in MB:14-08?
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
Joined: Jun 2004
Posts: 253
Member
|
OP
Member
Joined: Jun 2004
Posts: 253 |
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
Member
Joined: Nov 2008
Posts: 953 |
From PCPro, Open the Standard Tab And Chose System Installation. There is a Drop down for Audio settings. What is that set at?
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
Joined: Mar 2003
Posts: 679
Member
|
Member
Joined: Mar 2003
Posts: 679 |
Check 10-21
By default it is set for J8 to Ext. Page / J9 to BGM
|
|
|
|
Joined: Apr 2007
Posts: 1,439
Member
|
Member
Joined: Apr 2007
Posts: 1,439 |
T&R is correct.
By default the two plugs on the CPU are set to BGM/External Page.
If you can dial 725 and hear music (BGM), your card is not setup correctly in 10-21.
D
|
|
|
Forums84
Topics93,832
Posts636,784
Members49,647
|
Most Online5,661 May 23rd, 2018
|
|
1 members (commtel comm),
133
guests, and
47
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|