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Joined: Jun 2010
Posts: 15
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Hi i have an Electra ELite IPK 11 system. Currently when we want to dial outside we need to press 91 and then 10 digit number. I wanna change the 91 to 81 because people are dialing 911 by mistake. So can anyone advise me how to do that.
Thanks,
TRI.
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Joined: Nov 2008
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If You have Never Programmed an IPKII you may want to consider getting a tech to do this for you. By changing your Line Groups it will open alot of different door's.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Jun 2010
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We are considering to get one in here, but as of now can you please tell me how to open a line please.
Thanks,
TRI.
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Joined: Nov 2008
Posts: 953
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"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Jun 2010
Posts: 15
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ya how can i change the outgoing dial number 91 and ten digit number to 81 and ten digit number
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Joined: Nov 2008
Posts: 953
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You'll have to have a Tech do that for You. The Tech will have to Go into System Programming Via a Laptop to Make System Line Group Change's. Also to verify what else in Your System will be affected by doing so.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Jun 2010
Posts: 15
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i have a web interface through which i can program the phone system but all i need is how to program it using the web interface..
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Do as the others have suggested, call in a certified tech. We are here to help on minor issues, what your asking is far more complex.
We get old too soon, smart too late
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Joined: Aug 2010
Posts: 11
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No offense, but isn't that what the forums are for? To help those that don't have access to a tech for help or those trying to figure this stuff out on their own!? I specifically signed up for this forum because I want help setting up my own IPK II system.
As it turns out, the setting TRI is looking for is in the system options. I found it while poking around in my own system. Unfortunately, I am so new to the system I can't remember where I went. It was not complicated at all. There was a setting in the web interface that said something like "Outgoing Trunk Calls" or something. Mine is set to "9" but all I have to do is change it to an "8" and I'd have what TRI is looking for.
I hope folks on here will be helpful - more than just "call a tech."
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Joined: Aug 2010
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Okay, here are the places I have found reference to "9" in relation to trunk access:
XXXX:
XXXX:
There may be others, and I am brand new to my IPK-II, so forgive me and use at your own risk ;-)
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