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Joined: Sep 2010
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Via a POTS modem, I connected to the NEC Electra Elite IPK system. downloaded the system. Made only changes to the user names associated with phones. Uploaded the changes. They took. But now I cannot log back into the phone system. I made no password changes. Rebooted both the system and the modem. Still no go.

Any help would be greatly appreciated

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Joined: Nov 2008
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Is there anyone else in "Program Mode"? if so, you can't be Logged into Both. Are You able to get into Program Mode Through a Phone? Also, what Msg do You get from the Program?


"The Only Stupid Question, Is the Question Thats not Asked."
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there is no one else in. I go through the modem,the receiving modem accepts the call, the message "connecting to KTS System, please wait..." then stops trying to connect without an error message. I have also typed in the wrong password for the system and get no acknowledgment of bad password.

I have not tried to get into Program Mode via a phone

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It seems like there is a password somewhere for remote connection. I've had issues connecting with SAT because of a password.


Southern TeleData
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Yes 1-8-17

Put password in and see if it changes.

Or check to make sure there is no password.

Can you connect with SAT locally?


Southern TeleData
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i tried via a 9 pin - no go. I tried sooo many passwords via modem. The frustrating thing is I get no error msg nor is there a log to check. an my changes took and the system didn't blow up when I bounced it.

how did you ultimately get in?

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connecting to KTS system - please wait...then it just drops - no message of any kind

I tried 1-8-17 and password - no go

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What type of MIF card?

D

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Have note recorded documented that (recently picked up the account), I'll have to check. There is an rj45 port on it.

what are your recommendations?

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Have not documented what card is in the system (recently picked up the account), I'll check. there is a rj45 port.

what are your recommendations?

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