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#244965 10/05/10 03:40 PM
Joined: Jul 2004
Posts: 279
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Joined: Jul 2004
Posts: 279
Did a software upgrade on a 160 from 2.25 to 3.21.04 Sat night no problem with unti Tue.Customer notice that after 3 rings after dialing a ext.goes to vm.I am here on site tonight and went through every program field I can think of that would make a ext ring more tha 3 rings before that ext vm picks up.I did try dialing in a after the vm answered dial a ext and it would ring 5 times a vm picks up.


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#244966 10/06/10 06:50 AM
Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
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What is your ring no answer timer set for?

#244967 10/08/10 03:08 AM
Joined: Jul 2004
Posts: 279
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Joined: Jul 2004
Posts: 279
The 3 ring to voice mail between exts calls if you are using ringing instead of voice call is defaulted.You must go into class of service extended ring then now extended ring in timers will work.


If you say you don't know you will get more respect.

Moderated by  ttech 

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