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Joined: Aug 2005
Posts: 560
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OP
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Joined: Aug 2005
Posts: 560 |
UX5000- I have a phone set to off-premise call forward, from a DID to that phone.
Is there any way to send the caller ID info from the incoming call to the outbound trunk?
I looked, cant seem to see anything that would indicate it's possible......
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Joined: Jul 2009
Posts: 28
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make sure the carrier supports sending out the caller ID of a number that is not built in the trunk group
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Joined: Jul 2005
Posts: 1,333
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Joined: Jul 2005
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I don't know the UX5000 but i believe it's basically the same as the SV8100 which from R4 has PRG 14.01.24 Trunk to Trunk CLID Thru mode, and as Ryan said check with your carrier to see if they support this feature.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Aug 2005
Posts: 560
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Hey Thanks! That is in the UX5000 program. I just need to do a little research now - but maybe I can get this to do what the customer is looking for.
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Joined: Oct 2006
Posts: 7
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Joined: Oct 2006
Posts: 7 |
Definitley CMD 14-01-24
Trunk to Trunck Outgoing Caller ID Trough Mode
this is set by trunk such make sure you turn it on for all trunks
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Joined: Sep 2004
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Hopefully you are using a PRI or equivalent to be able to send CID.
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