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Joined: May 2011
Posts: 3
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Joined: May 2011
Posts: 3 |
We have Electra Elite IPK I SAT. I just installed a new handset,I think DTX-32-D1, and don't have caller id showing up on this handset. I'm not sure which setting this is in SAT.
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Joined: May 2005
Posts: 1,006
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Joined: May 2005
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Check in the class of service. The issue is probably that you already have 16 phones that have cid and that I believe is the limit.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
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Joined: May 2011
Posts: 3
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Joined: May 2011
Posts: 3 |
Thanks, maybe we reached the limit. In class of service we have feature 1 and feature 2. Which one, I can probably turn an unimportant one off. And is this for forwarded/transfered calls also?
Thank you.
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Joined: May 2011
Posts: 3
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Joined: May 2011
Posts: 3 |
Thank you for the help. Not sure about how the Class of Service ties in, but I found the port assignments under the CID settings and figured this was it after the 16 phone limit tip.
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