|
|
|
|
Joined: Oct 2011
Posts: 1
Member
|
|
Member
Joined: Oct 2011
Posts: 1 |
I am currently having an issue with a new extensions' voicemail. An outside call can be transfered directly to that voicemailbox, however, if a call is transfered to that extension and the person is not there to pick up then the call just continouly rings forever. Not going to the voicemail box. Please point me in the right direction..... Thanks a ton!!!
Jason Drolet
Director of Facilities Management
Northern Maine General
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,227 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,227 Likes: 2 |
Phone is not forwarded to the voicemail pilot number.
|
|
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
|
Member
Joined: Aug 2005
Posts: 2,125 |
As Coral-Tech said, set the Call-Forward for Busy or No-Answer to the Voicemail pilot.
You should have some sort of instructions from your PBX vendor how to do this. If not, your PBX vendor can sort it out for you right away, and show you what to do next time.
|
|
|
|
Forums84
Topics94,560
Posts640,141
Members49,863
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
50
guests, and
53
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
