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#248033 10/28/11 06:34 AM
Joined: Jul 2007
Posts: 22
wuzz1 Offline OP
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Joined: Jul 2007
Posts: 22
I have a little quirk.dsx 80.with ver.3.1 anyway from auto attd.Press 1 for english...goes to routing mailbox.from there the caller should spin out to any ext via utrf XXX.The caller sits on hold and then is routed to the op.Something is a miss!Frustrated here with an edgey customer.

Thanks.

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#248034 10/28/11 06:59 AM
Joined: Apr 2005
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Confirm your dial action table to instructional box answering the call


We get old too soon, smart too late
#248035 10/28/11 06:32 PM
Joined: Jan 2009
Posts: 813
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Make sure the routing mailbox that the callers get dumped into is not set as an announcement mailbox. Make sure it is set as a routing mailbox and points to the proper DAT.


Moderated by  ttech 

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