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Joined: Nov 2011
Posts: 1
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OP
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Joined: Nov 2011
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We have a single cabinet SV8100 and just added a digital Daughterboard / at this time one of the existing analog station ports now cannot call any extensions or the operator / however can still dial 9 to call out and receive calls Any ideas??
DigitalBay
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Joined: Nov 2001
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Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
Compare the programming of an extension that cannot call another extension to one that can. Particularly are they in different classes of service.
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Joined: Jun 2004
Posts: 1,367
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You may have also made the SLT not have a dial number anymore. Double check what ports the Analog is using and then double check your numbering plan for those ports.
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Joined: Apr 2007
Posts: 1,439
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If you had an 8port digital board and a 4 port analog board in place the system (unlike the IPKII) will not let you split up the ports, so this is likely your issue.
For instance: You started with=
Ports 1-8 = TDM Digital sets ports 9-12 = Analog stations
Now your 8 port card is a 16 port card
ports 1-16 = TDM Digital sets ports 17-20 = Analog stations
Most likely the newly assigned analog ports do not have ext#'s programmed in 11-02. You'll have to shift everything over.
Check your system config in webpro for which ports are assigned to each card and re-program accordingly.
D
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