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Joined: Feb 2005
Posts: 598 Likes: 4
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Joined: Feb 2005
Posts: 598 Likes: 4 |
Can you clarify that a name is set in Cmd 770 but it doesn't display on a called digital but is in the PMS output?
Do you have the feature programming manual?
Glad you got the link working!
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Joined: Feb 2012
Posts: 14
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Joined: Feb 2012
Posts: 14 |
Yes Hotel has about 15 digital sets all with names programmed in 770. Also PMS is sending name and PBX is confirming name with PMS.
But no name on display only Ext#.
I have no feature manual, I did change out the AP00 card to resolve PMS issues. Only commands we worked on were in the D commands
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Joined: Feb 2012
Posts: 14
Member
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Member
Joined: Feb 2012
Posts: 14 |
Yes Hotel has about 15 digital sets all with names programmed in 770. Also PMS is sending name and PBX is confirming name with PMS.
But no name on display only Ext#.
I have no feature manual, I did change out the AP00 card to resolve PMS issues. Only commands we worked on were in the D commands
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
First, as R4+Z suggested, go to 770>ext.>nnnnn and set a name for a guest extension. Then call a display phone and see if the name you just assigned shows up on the display. This will tell you that PMS is or is not setting the name in CM770.
If not, check 200> and make sure that you have a FAC set up for name change.
If the names are getting to 770 but not showing on phones, I'd try:
08>120>0
08>121>0
08>255>1
08>335>1 (initialize system)
15400>XX>0 if R3100 or later
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
You won't get names with ap00 pms interface. It takes an ip pms interface off the cpu to get names.
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