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Joined: May 2011
Posts: 13
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The Dial Action table which as single digit assignments to go to extensions does nothing when a number is pressed. i.e. press two for ext 103.... dial action table just times out and transfers to operator extension.
What can be done?
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Joined: Apr 2007
Posts: 1,439
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are you sure that the dial action table you are changing is assigned to the proper call routing mailbox in 47-08?
There is a download on the necntac website to update the intradbu file in the IPKII firmware for issues with DTMF recognition.
I would verify the PBX is on 1.61 or 2.10 software then verify all your InMail programming. If everything looks correct, use a CF card to update the itradbu file to the one from the website. Do a backup with PcPro first!
D
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Joined: May 2011
Posts: 13
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Joined: May 2011
Posts: 13 |
I just went through the necntac site. I don't see the update for the files. Do you still see them there?
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Joined: May 2011
Posts: 13
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From what i have found I need to do a firmware upgrade. i would like to get it up to or close to v. 1.61 It is currently running 1.15 (yeah...eek)
I have an updated Pc pro just can't find the firmware.. even if it is an older but more up to date ver. I would take anything at this point.
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Joined: Dec 2011
Posts: 68
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Paulw: Thanks for the link, but keep in mind of the following:
IPK II CPU software 2.11 requires CPU Feature License Version v2000. If the CPU is not licensed for Feature License Version v2000, the upgrade to 2.11 will be unsuccessful. To find the CPU Feature License Version, see the Feature Activation section of PC Pro 2.10. PC Pro 2.10 is compatible with CPU version 2.11 and older.
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
Posts: 1,336 |
Interesting. Your licensing must be different up there because of different version numbering . My home CPU is fully licensed..
Down here the latest software versions are . V2.02 is free software, V2.52 requires the enhanced upgrade license..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: May 2011
Posts: 13
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it currently has/had v 1.15. Would it be better to go to 1.61? Not that I have seen that ver yet?
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Joined: Jul 2005
Posts: 1,336
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Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: May 2011
Posts: 13
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Thanks paul for the pm.. so here is where I am at:
tried cf card software update.
held load sw in, files appear to have copied.
1 linking light... then 3 blinking lights (in unison)
Rebooted.. (turned off then on) now I don't have any initiation.. I have 4 blinking lights all togeather... (did i brick?)
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