|
Joined: Nov 2006
Posts: 94
Member
|
Member
Joined: Nov 2006
Posts: 94 |
Trying to set a system, first time, for caller ID. Folllowed all instructions in manual with no joy. Started out with an anomaly. The 4RSTC card has all four channels continously blinking, whether busied out on DIP switch or not. It is set in CM 05. Is this normal ? And there is just some programming error ?
TerryS
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
Member
Joined: Aug 2005
Posts: 2,125 |
4RSTC is your receiver card. I'd have to check the circuit card manual for the normal light pattern, but typically a flashing circuit on an NEC means that that circuit has not been programmed.
Your 4RSTC should be largely unrelated to Caller ID. You should be looking at your CO cards (i.e. 4COTB, etc.) which may or may not support Caller ID. Again, the circuit card manual should clarify this for you.
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
PM sent concerning remote support. Thanks!
|
|
|
|
Joined: Nov 2006
Posts: 94
Member
|
Member
Joined: Nov 2006
Posts: 94 |
According to the manuals the 4RSTC/4COTG card combination is absoultely necessary for caller ID. The 4RSTC being the data receiver. The circuit card manual says the 4RSTC green light should flash at 120IPM in normal operation, and it does. And the four red LEDs (one for each channel) should light when receiving CID data. But they are blinking at about 60 IPM simultanously. And have been even prior to programming attempt.
TerryS
|
|
|
|
Joined: Nov 2006
Posts: 264
Member
|
Member
Joined: Nov 2006
Posts: 264 |
You also need to load the caller ID sofware FD as well.
Lee
|
|
|
|
Joined: May 2012
Posts: 7
Member
|
Member
Joined: May 2012
Posts: 7 |
u should have an Earth for caller ID feature also A C.O Card that support caller ID like COTQ also your programming well be like this 09>52:0 050>04:08 04= Application 4RSTC Sw No. and make sure no other cards using the same Sw No. 0604>00:040 xxz ( xx: App No. ) , z:circuit No. 0604>01:041 0604>02:042 0604>03:043 08>472:0 312>0:3 3537>TR RT:0 35129>TR RT:0
if it didn't appear for long time like 6 secs ... do this 9000>STN,Key>F5010 hope i was useful
|
|
|
|
Joined: Nov 2006
Posts: 94
Member
|
Member
Joined: Nov 2006
Posts: 94 |
Thank you LuckySlevin. Your example pointed out to me a couple of errors I had made. I believe I have the programming right now. But no CID. The 4RSTC card is in the AP0 slot, and asigned as slot 6 on the wheel. It is the only AP card in the system. The lamps are still flashing, and when the card is busied out, incoming calls will flash on the line buttons, but audible ringing disappears and the line cannot be picked up. The correlation between this and CID escapes me. I am missing something very basic.
TerryS
|
|
|
|
Joined: May 2012
Posts: 7
Member
|
Member
Joined: May 2012
Posts: 7 |
it doesn't matter where the card .. what matter is the wheel ( the SW No. of the card ) if it's on 6 then ur CMD will change to 050>06:08 0604>00:060 0604>01:061 0604>02:062 0604>03:063 and leds should just flash once if there an i/c o/g call check if there is a restriction on the line u
|
|
|
|
Joined: May 2012
Posts: 7
Member
|
Member
Joined: May 2012
Posts: 7 |
it doesn't matter where the card .. what matter is the wheel ( the SW No. of the card ) if it's on 6 then ur CMD will change to 050>06:08 0604>00:060 0604>01:061 0604>02:062 0604>03:063 and leds should just flash once if there an i/c o/g call check if there is a restriction on the line
|
|
|
Forums84
Topics94,512
Posts639,931
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
268
guests, and
49
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|