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Joined: May 2012
Posts: 7
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Joined: May 2012
Posts: 7 |
I am Having Problem with SV8100 Desktop Suite R4.
Everytime I connect with the Desktop there is an error message " Cannot connect to CTI sever, Serve may be down". This also causes the system not to synchronise the BLF with the Desktop Suite. What can be the problem? :confused:
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Is this a new install and are you a certified NEC tech?
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Joined: May 2012
Posts: 7
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Joined: May 2012
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I am certfied Trainer. Ths is not a new install its an upgrade
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
I would check the port numbers on the system and compare them to the software. You know like the IP address and ports like 8181 8010 etc. Also make sure windows firewall is freaking out on you as well.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Did you upgrade you sv8100 CPU also?
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Joined: May 2012
Posts: 7
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Joined: May 2012
Posts: 7 |
I am certfied Trainer. Ths is not a new install its an upgrade
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Joined: May 2012
Posts: 7
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Joined: May 2012
Posts: 7 |
It. seem to be working. But how do I get the the extentions name to show with the mumbers?
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Joined: Apr 2007
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Joined: Sep 2007
Posts: 54
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Joined: Sep 2007
Posts: 54 |
Um I think you answered your question with your question
(Your using Desktop Suite).............
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