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Joined: Mar 2012
Posts: 43
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Joined: Mar 2012
Posts: 43 |
Need some help here guys...tired of pulling out what hair I have remaining. Have setup multiple SV8100s with MOH. I have a PC with winamp installed and playing for my MOH. It plays when a person puts me on hold however when I call in to the system and dial the extension, instead of playing the MOH, I can hear the ring( I do here the MOH for a split second). The system has a UM8000. Any suggestions?
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Joined: Feb 2006
Posts: 20
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Joined: Feb 2006
Posts: 20 |
try 24-02-02 ring back on trf calls
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Are your calls forwarded off site? To a cell phone or another office?
Typically if you only hear MOH for a second, then ring back tone your call is being transferred out of the PBX.
If not check 24-02-02 as suggested. This is a system wide setting.
D
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Joined: Mar 2012
Posts: 43
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Joined: Mar 2012
Posts: 43 |
24-02-02 is set to ringback tone.
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Joined: Mar 2012
Posts: 43
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Joined: Mar 2012
Posts: 43 |
My bad..changed it to hold tone and now it is working like I wanted it to. Thanks sk and doghart.
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