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Joined: Feb 2011
Posts: 83
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Joined: Feb 2011
Posts: 83 |
SV8100 DT700 terminal - internal "station to station" call shows station number instead programmed station name according to customer
I haven't been out there yet to confirm. I haven't experienced this issue before either. Is there a simple fix?
I haven't found a station level change that affects this in the USER GUIDE. For that matter, haven't found anything yet in the programming manuals - same COS as all other sets
All other sets show "caller name"
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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If there is no name, it never was programmed.
We get old too soon, smart too late
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Joined: Feb 2011
Posts: 83
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thank you for the reply, though I'm not sure I understand (probably didn't post it right)
I was referring to stations calling this one station - when the y call him, he sees their station number instead of the name of the caller's station in his display - that same caller could call another station and they "would" see his name (or at least that's the complaint) - since this is an out of town account, I didn't want to drive out there for something stupid on my part - I just don't recall anything that affects this, yet I know its got to be possible to display station number rather than name ....
Again, thank you for the reply...
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Have them reboot the phone, if that doesn't work switch it out. As far as I know there is nothing any user can do to block their name.
Before driving out there I would call and question them some more.
We get old too soon, smart too late
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Joined: Apr 2007
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Maybe 20-13-48?
I've never changed it from default and I'm not not on site to test.
D
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