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Joined: May 2004
Posts: 49
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Joined: May 2004
Posts: 49 |
Hi
we have a intuity audix r4.5 with a merlin legend and not every person with a phone has a mail box so when you are a auto menu or in the vm system and try to transfer to ext 160 the vm says invaild ext
so when we try to change the transfer in the system preminters the vm says this ans the manal
here it says from the manual
(digits transfers calls only if the destination
number has the same number of digits as AUDIX
extensions. You must instruct the TSC to change
this field to digits.)
Thanks
Bobby
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Joined: Apr 2004
Posts: 585
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Joined: Apr 2004
Posts: 585 |
It sounds like the Legend phone extensions must have the same amount of digits as the Audix system. In other words, if the legend uses two digit extensions (21, 22, 23..), the audix must use two digit extensions as well. The amount of digits can be changed in the Audix system parameters.
jjimm
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Joined: Mar 2004
Posts: 259
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Joined: Mar 2004
Posts: 259 |
on a legend you can use the adjunts (mfm)exts
for phatom mailboxes. you can renumber to match your exts and or mailboxes.you go into system programing,renumber,adjunts.
[This message has been edited by yzark40 (edited May 11, 2004).]
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Joined: Jul 2004
Posts: 2
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Joined: Jul 2004
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why didnt anybody suggest add sub and put the extrensions in?
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Joined: Apr 2004
Posts: 731
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Joined: Apr 2004
Posts: 731 |
<font face="Verdana, Arial" size="2">Originally posted by wrothenburger:
why didnt anybody suggest add sub and put the extrensions in?</font> you just did.
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Joined: Apr 2004
Posts: 207
Chris Howard
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Chris Howard
Joined: Apr 2004
Posts: 207 |
I can help with any Intuity Audix voice mail problem, Call me Chris 303-905-6781 <font face="Verdana, Arial" size="2">Originally posted by bigboydaddy:
Hi
we have a intuity audix r4.5 with a merlin legend and not every person with a phone has a mail box so when you are a auto menu or in the vm system and try to transfer to ext 160 the vm says invaild ext
so when we try to change the transfer in the system preminters the vm says this ans the manal
here it says from the manual
(digits transfers calls only if the destination
number has the same number of digits as AUDIX
extensions. You must instruct the TSC to change
this field to digits.)
Thanks
Bobby</font>
William C. Howard
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