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Joined: Jan 2005
Posts: 88
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OP
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Joined: Jan 2005
Posts: 88 |
I have a site with a Comdial FXII with a PRI and an Interchange voice mail that I can't seem to get the follow me working. I can see it grab a line to dial out but it hangs up a few seconds later. I've tried Blind, Wait for answer and wait for ring. I can set this up in my office and it works every time aand the only diff is I dont have a PRI. Anyone have any ideas?
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Joined: Jan 2005
Posts: 395
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Joined: Jan 2005
Posts: 395 |
Set the follow me to wait for answer and at 12 rings. Make sure the line to line transfer is enabled in the switch.
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Joined: Aug 2004
Posts: 9,131 Likes: 14
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Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
What software rev is the customer???
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Joined: Jan 2005
Posts: 88
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OP
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Joined: Jan 2005
Posts: 88 |
The Interchange is rev 11 and the FXII is 17B. I'll try the wait for answer and let you know.
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Joined: Aug 2004
Posts: 9,131 Likes: 14
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Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
I forgot to check the software minimums at work but I think there was an issue that the FX had to have 17C or better to work.
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