sundance-communications.com Forums More-Phone & VoIP Systems VoiceMail Systems and Programming Key voice deny 0 option

I have a customer who would like to deny callers the ability to zero out. Once a DID number is dialed and voice mail is reached, they want the only option to be to leave a message or hang up. Anyone done this before?

Z-Man, I've done somethig like this and I think that this might do it. Add these lines to vm.cfg.

menu.sendmsg.opr=X
menu.mbox.opr=X

You may want to change the prompts. Chapter 19 in the install manual list the menu mapping. Be advise this effects all mailbox and can't be selected on a per mailbox basis.

HTH

Kerry

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CommSmith \"Forging telephone and data solutions.\"

Hey Bigkayeh, can't you just put 9999 or 800 or something in the COS for the Day and Night Operators? And then either 9999, nothing, or something like that for zero in the routing box?

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That will work if you just want to stop the routing but we actually had a customer that did wan't them to get anything but the invalid message when pressing "0".

Kerry



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CommSmith \"Forging telephone and data solutions.\"