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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I have a customer who would like to deny callers the ability to zero out. Once a DID number is dialed and voice mail is reached, they want the only option to be to leave a message or hang up. Anyone done this before?
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Joined: Feb 2004
Posts: 323
Member
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Member
Joined: Feb 2004
Posts: 323 |
Z-Man, I've done somethig like this and I think that this might do it. Add these lines to vm.cfg. menu.sendmsg.opr=X menu.mbox.opr=X You may want to change the prompts. Chapter 19 in the install manual list the menu mapping. Be advise this effects all mailbox and can't be selected on a per mailbox basis. HTH Kerry ------------------ CommSmith \"Forging telephone and data solutions.\"
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Hey Bigkayeh, can't you just put 9999 or 800 or something in the COS for the Day and Night Operators? And then either 9999, nothing, or something like that for zero in the routing box? ------------------ | Signal Communication Systems - Fresno, CA | | Telephone Systems, Voicemail Syste... & Data Cabling - Central Valley, CA
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Joined: Feb 2004
Posts: 323
Member
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Member
Joined: Feb 2004
Posts: 323 |
That will work if you just want to stop the routing but we actually had a customer that did wan't them to get anything but the invalid message when pressing "0". Kerry ------------------ CommSmith \"Forging telephone and data solutions.\"
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