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Joined: Nov 2003
Posts: 1,313
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Member
Joined: Nov 2003
Posts: 1,313 |
have a customer who has a 250 hooked up to a nortel option 11.
main greeting has several options in it (press 1 to go here, 2 to go there, etc).
for the life of me i cannot find out where these options are programmed! i need to change option #5. it currently goes to an un-manned phone and they need it to go to another.
how do i go about doing this?
if it helps i think the main greeting is associated with box 999 or 998 (managers & asst managers boxes).
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Joined: Dec 2005
Posts: 170
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Joined: Dec 2005
Posts: 170 |
look in your email, i sent the manuals to you
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Joined: Dec 2005
Posts: 170
Member
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Member
Joined: Dec 2005
Posts: 170 |
look in your email, i sent the manuals to you
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Joined: Feb 2006
Posts: 2
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Joined: Feb 2006
Posts: 2 |
The options are IN the mailbox that plays your main greeting. You have to LOG INTO the mailbox, choose option 1 (Caller's Menu) and listen to the prompts.
If you aren't sure which mailbox that plays the main greeting you are in for a bit of research, especially if you have different greetings by time of day or holidays.
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