sundance-communications.com/forum Forums Other TDM Phone Systems VoiceMail Systems and Programming voicegate wizard

I inherited a customer that has a Wizard voice mail system. I have the admin. password but could not find the option to set up single dig. dialing. (press one to go to ext. 106 ect.)and although I reset some of the mailboxs to default I don't know what is the default password? I would be willing to purchase a manual if anyone knows where I can download one. Any help would be great! Tom

You do need a manual and go into custom set up
you can connect with a null modem cable and go in
with Hyperterminal .
Its slow as death so be patient.
the manual is 150 pages ,john @ manuals plus should have one

Ken,

Thanks for the response. I called Voicegate and they emailed me a manual no charge! Sometimes I get lucky.

Tom,

If you have any more questions email me. I have installed a number of Wizards in the past.

How would you go about reseting the password on a VGate Wizard. Picked up service on one installed with a Comdial Unisyn. Unable to get into admin programing or hyperterminal

You have to call voicegate. Thee will fax you a procedure to download 4 files off of the wizard and you email them to them then they crack it for you - for a fee $$

If the file download doesnt appeal to you ,you can send it back to them and they will reset it ,
again with a fee.

ttech - Do you happen to know which 4 files they are interested in. I wouldn't mind having a look with a hex editor. I have a Wizard kicking around, I have the 2nd admin password (it was default) but the main one is lost.

At least knowing the files involved would save me some time.

Thanks.

Sorry, forum rules prohibit us from assisting anybody in obtaining information that might allow them to gain unauthorized access to a system.

-Hal