|
|
|
|
Joined: Aug 2003
Posts: 71
Member
|
OP
Member
Joined: Aug 2003
Posts: 71 |
We had a power failure recently and ever since then the Our infostar VX/2 system has been out of commission. When I boot the system it appears to come up and then hits the "title" screen and stops with the following message:
ERROR OPEN [C:\mail\BTR\PRM.BTR] [Err 12] [file 7]
I hit a return and it continues to boot to the run dialog screen. Then I get the following:
Err p[1] missing company/Pbx info.
So I go to the utilities page and proceed to the pbx menu. I am entering the necessary info and hit f5 (save) and am met with the following:
Can't update or save [b-3]
I am running Infostar VXC version VXC7.5.
Any ideas on what could be blocking the save?
My first thought was that something (the directory)could be write protected but I can't seem see where that is the case.
Any suggestions?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2003
Posts: 71
Member
|
|
OP
Member
Joined: Aug 2003
Posts: 71 |
I figured out what was going on. After I rebooted I did a ctrl-C and terminated the batch file that loads the system. I created a temp directory, and did a pkunzip of the btrf.zip file. I then copied the prm.btr file into the mail/btr directory and rebooted. Everything loaded correctly and the system is up and running.
Guess I should have waited before I posted the topic.
|
|
|
|
Forums84
Topics94,294
Posts638,834
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (justbill, JBean3329),
93
guests, and
319
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
