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#257738 08/28/07 01:12 PM
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Have a 'new' customer that moved into a site with a DK16 and PerfectVoice voicemail(2 port). I have no knowledge of the PerfectVoice. Would like to know how to access it (laptop or service mailbox) so I can set it up for this customer. Would assume it is DOS based as it is connected to a DK16. Any help is greatly appreciated!

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#257739 08/29/07 01:05 AM
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which perfect voice is it , perfect voice pro, perfect voice flash , perfect voice answer??

#257740 08/29/07 10:36 AM
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dial the voicemail , at the main greeting press 999, does it take you to please enter mailbox number?

or dial voicemail, at main greeting press 7,does it take you to please enter mailbox number?

this will tell me which VM it is

#257741 08/31/07 12:00 AM
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Pressing 7 gets me the 'Please enter your user id'. The PerfectVoice Answer units model number is MVP-X. I am only able to enter single digit #'s none of which are associated with existing extentions. I noticed a serial port, is this for maintenance? If so, is the admin program proprietary?

#257742 08/31/07 01:03 AM
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You use hyper terminal private edition

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