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Joined: Dec 2003
Posts: 56
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Joined: Dec 2003
Posts: 56 |
I'd like to see the incoming Caller ID in ViewMail and current don't. Does anyone know where to set this up?
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Randy Bonds Jr
Northwest University
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Joined: Jul 2006
Posts: 728
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Joined: Jul 2006
Posts: 728 |
The Caller number ID should be in the Subject Tab in viewmail if the PBX is sending it. Remember though, most PBX's will not send caller ID for a call that is transfered from an Auto-Attnedant or an Operator.
For example: DID call rings the phone then forwards to Vmail: should have at least number ID
Calls transfered from Operator or AutoAttendant usually don't show caller ID in viewmail.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
Is it possible to plug a display phone where the voice mail would normally connect, and confirm that the set is getting caller ID??
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