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#258451 11/16/08 06:23 PM
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Hello Everyone,
I am looking for a voice mail system that will attach to an NEC I-series and a mitel sx-200 running LW 17. (not a the same time I would have to buy 2)
The options I need are as follows:
1. Overhead Paging on a per mailbox basis
2. Call Queing (with the ability to anounce to the caller what number they are in line) (also on a per mailbox basis)
3+. and of course the rest of the givin things such as:
msg waiting lights
(also dual greetings would be nice but definitly not required, one for N/A and one for Busy)

Thanks,
Daniel

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#258452 11/19/08 09:27 AM
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Probably have to look at Active Voice.

#258453 12/12/08 12:31 AM
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Wait a minute, I'm mildly baffled.

Overhead paging is a PBX feature, not voicemail. So is ACD, with or without call queuing.

What are you trying to accomplish?

#258454 12/12/08 06:37 AM
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Overhead paging can be done thru the voicemail. It is a code in the mailbox that dials the overhead page code.

I didn't read the queuing part. You may have to look at T3 to accomplish that.

#258455 12/12/08 01:51 PM
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Key Voice does the overhead page and the call queing via customer service box. It will tell the position in line.


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#258456 12/13/08 09:28 AM
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VoiceGate also works well.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers

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