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Joined: Jul 2006
Posts: 202
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Joined: Jul 2006
Posts: 202 |
Hello Everyone, I am looking for a voice mail system that will attach to an NEC I-series and a mitel sx-200 running LW 17. (not a the same time I would have to buy 2) The options I need are as follows: 1. Overhead Paging on a per mailbox basis 2. Call Queing (with the ability to anounce to the caller what number they are in line) (also on a per mailbox basis) 3+. and of course the rest of the givin things such as: msg waiting lights (also dual greetings would be nice but definitly not required, one for N/A and one for Busy)
Thanks, Daniel
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Joined: Jul 2006
Posts: 728
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Joined: Jul 2006
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Probably have to look at Active Voice.
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
Wait a minute, I'm mildly baffled.
Overhead paging is a PBX feature, not voicemail. So is ACD, with or without call queuing.
What are you trying to accomplish?
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Joined: Jul 2006
Posts: 728
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Joined: Jul 2006
Posts: 728 |
Overhead paging can be done thru the voicemail. It is a code in the mailbox that dials the overhead page code.
I didn't read the queuing part. You may have to look at T3 to accomplish that.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Joined: Aug 2004
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Key Voice does the overhead page and the call queing via customer service box. It will tell the position in line.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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VoiceGate also works well.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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