sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Impact J0816 Call Fowarding

Hello,

I am trying to foward all calls to an external number (not ext) is there a way to do this. The system that I have is a J0816 with the small office lite VM.

[This message has been edited by diazville (edited March 18, 2002).]

Are you trying to forward from a line or the VMS ?

[This message has been edited by dtmf (edited March 18, 2002).]

OK here's the scenario:

When you call into the office, the call goes into the PBX then to the external VMS then to the ext.(via the PBX) I found a manual for the station to enable CFOS but when I try, I get a fast busy from the programming mode so it is not working.

Q: If the system that I have is a J0816, is that model supposed to have CFOS or is it optional? Around here everyone wants to charge you for a service call to answer a stupid question!

Tell me how you are programming it and maybe I can see were you'r going wrong.

On the station pone (8112s)(8024s) I dial ICM *07, then i press the speed dial that I want forwarded to right there I get a "busy" signal and it goes out of programming mode.

I have sent an e-mail with the comdial tech-tip regarding cfos functionality.

If you have not done so, you need to first enable CFOS in system programming. Go to STation 10 or 12 and dial the system programming access code: ITCM *#746*

then dial 17 for system features
Then dial 14 for system CFOS
Press A1 key or dial 1 to enable or 2 to disable

Dial *

Press the speaker to turn the phne off

Then use the Intercom *07 in the book....

I found this info on the Comdial site:

Technical Tips
Printed in U.S.A. 1
Tech Tips
TT #DSU000002 February, 2000
Product Line DSUII
Software Revisions 3A and above
Issue CFOS
Resolution
System Requirements:

1. Abandon Hold Release must be set to 350 msec on each line. To verify this setting, from station 10 or 12, go to base level programming, enter 38 and enter in each line port. The LED’s should be off for the 350 msec setting. If the LED’s are on, this indicates Abandoned Hold Release is set to 50
msec.

2. Disconnect Supervision must be turned on for all lines.

3. This feature will not work on phone model type 8112N, and 8212N.

Activate CFOS in the system

1. From station 10 or 12, go to base level programming.

2. Dial 17, for Station Features.

3. Dial 14, for System CFOS.

4. Press 1 to enable this feature.

5. Press ** to return to the Configuration mode.

Activate CFOS on the station port

1. From the Configuration mode, dial 53 for station feature.

2. Dial 42 for station CFOS.

3. Enter in the two digit station port number, that will be utilizing the CFOS feature (ie. 10-57).

4. Press *** Speaker to exit programming.

Activate CFOS on the telephone station

1. Press the Intercom button and dial *07.

2. Press the button on the phone to be programmed for CFOS.

3. Enter in the path for CFOS to dial out on by either: pressing a line button, dialing 0 for the prime line or last line used, or dialing 1-4 for the respective line group.

4. Dial in the telephone number where the call will be CFOS’d.

5. Press the Hold button or the Tap button for a pause, if necessary.

6. Press the Speaker button.


NOTE: If the station has hunt linking to another station, the outside CO line will CFOS, but internal calls will follow the hunt link programming.

To Cancel CFOS

1. Press the Intercom button, and dial #07.

2. Press the Speaker button.

How do I verify if hunt in enabled?

Make an intercom call to another station have someone else call you on the station you are testing and see if you get a busy signal, voice mail or ringing to another station.