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Joined: Oct 2002
Posts: 5
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Member
Joined: Oct 2002
Posts: 5 |
I have lost the ability to print out smda reports from a pkl 16/32 system. I am having the same problem on 4 identical systems. I believe I waited too long to print out reports and some switch has been flipped. Any Ideas out there?
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Joined: Aug 2002
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Administrator
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Administrator
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Have you tried resetting the system? With Printer attached?
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Make sure you have your settings right, what happens when you try it, check baud rates to make sure they match. If its on 4 identical systems then you more than likely have a setting wrong.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Oct 2002
Posts: 5
Member
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Member
Joined: Oct 2002
Posts: 5 |
I have tried resetting the system, replaced the serial plug. tried a different printer I get nothing.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
What system or systems are you running at the four locations. It is really wierd that all four no longer print.
Russ runs a local service and private tech center. [/url]
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Joined: Oct 2002
Posts: 5
Member
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Member
Joined: Oct 2002
Posts: 5 |
<font face="Verdana, Arial" size="2">Originally posted by dtmf:
What system or systems are you running at the four locations. It is really wierd that all four no longer print.</font> The systems are all PKL16/32 systems. I feel that the problem occured because I did not print out a report for some time and I did not have the printer turned on so that it could print auto when the buffer filled up. So I feel some switch somewhere is turned off and needs to be reset, but I can't find it. Any ideas would be great.
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Joined: Jun 2001
Posts: 50
Member
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Member
Joined: Jun 2001
Posts: 50 |
The pkl 16/32, is this the phone system or the printer. Or are you talking about a Comdial 14/32 with printers on them?
Thank You
Site Admin.
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Joined: Oct 2002
Posts: 5
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Joined: Oct 2002
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the 16/32 is the comdial system. I have a serial printer hooked up to the units. <font face="Verdana, Arial" size="2">Originally posted by guru:
The pkl 16/32, is this the phone system or the printer. Or are you talking about a Comdial 14/32 with printers on them? </font>
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Joined: Jun 2001
Posts: 50
Member
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Member
Joined: Jun 2001
Posts: 50 |
I'm assuming that you have a Impact DSU 1632. If I'm right try this.
Intercom *#076# Speaker
see if it prints the info.
Thank You
Site Admin.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Did that work for you? If not you might have to emty the buffer.
Russ runs a local service and private tech center. [/url]
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