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Joined: Feb 2004
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I have a customer stating that they are missing new messages by way of new messages being sent directly to saved messages.
This happens occasionally.
Connected to FXS with 16A s/w
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Not an expert here---I'd wait for one of the moderators to give an opinion---but---I would consider doing a scandisk/defrag of the hard drive. I know that the machine does it automatically on a scheduled basis...but it's my experience that a manual defrag is necessary every so often. I am thinking of making a few of my heavily used systems do a defrag every few days instead of just once a week. A defrag helps anytime something "squirrely" is going on---like slow MW lights being lit, messages being lost, or saved, or won't be saved etc. etc. Good Luck.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
JWRacedog is right on the money, do a scandisk and defrag then a reboot. That will more then likely take care of it.
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Joined: Feb 2004
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Joined: Feb 2004
Posts: 839
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There seems to be no Scandisk or Defrag on this version of NT
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Joined: Feb 2004
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I am downloading Diskkeeper 8.0 and trying that.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
1. From the Windows desktop, click on the Start button, then select Programs / Diskeeper. From the menu that displays, select the DISKEEPER option. If this is the first time you are running the utility, several welcome screens may display. Provide any requested information. The Diskeeper main screen then displays. Note: Before running Diskeeper manually during hours when the VP system is actively processing calls, lower the priority assigned to the defragmentation process. You set the priority by selecting the PRIORITY option from the Options pull-down menu on the main Diskeeper screen. Lowering the priority will extend the time it takes to defragment the drive, but it will ensure that call processing by the VP system is not interrupted. 2. On the left side of the main Diskeeper screen, a directory tree identifies the hard drives installed in the PC. Under each drive letter, an ANALYZE option and a DEGFRAGMENT option display. Highlight the ANALYZE option under the drive letter of the drive on which the VP system is installed. Then click on the Go button, which is a small, blue arrowhead icon at the very left of the icon bar shown below the menu bar. Diskeeper analyzes the drive then identifies the number of fragmented files and whether defragmentation would be efficient. 3. If defragmenting the drive is deemed efficient, select the DEFRAGMENT option under the drive letter of the drive on which the VP system is installed. Then click on the Go button. The Diskeeper utility defragments the drive.
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Joined: Feb 2004
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Apparently the Diskeeper was not installed when the vmail was sold. I am currently uploading the version 8.0 remotely with Pcanywhere. I will let you know how it goes.
Thanks,
Chaz
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Joined: Feb 2004
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Its telling that I have an incompatible version of windows NT. I need 4.0 with service pack 6. Damn
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Joined: Feb 2004
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Got Diskeeper 4.0. Works great. Thanks.
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