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Joined: Jul 2003
Posts: 115
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Joined: Jul 2003
Posts: 115 |
can anyony tell me how to forward busy/no answer on the dx-80?
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
Extention call forward can be found on page3-43 of the DX80 manual. Pre-Defined call forward (used primarily for voice mail) is on page 3-51. Your answer depends on what you are trying to accomplish.Forward to Voice mail or just in house forwarding. Ping my email if you need a walk through, I'll be glad to help.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
Oh, The simple answer is feature 2 will take you to the CF varibles for the individual extention you dial it on.
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Joined: Mar 2003
Posts: 680
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Joined: Mar 2003
Posts: 680 |
If you are having persons manualy answering co lines and wanting calls transfered to extension and then routeto voicemail on ring no answer or busy, set pre defined forwarding in programming to VM UCD group number.
If you have the VM set up to answer as an auto attendant set the VM subscribers box to blind transfer and use the DX 80's recall timer to pull the call back to VM.
DJ
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