web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#29326 05/07/04 10:01 AM
Joined: Apr 2004
Posts: 90
Member
OP Offline
Member
Joined: Apr 2004
Posts: 90
My customer is complaining about an annoying ping sound ( sounds like a submarine sonar) that typically happens at the end of an all page. I've heard it, but haven't been able to duplicate. Could be a notification or call processing tone of some kind. Would like to be able to disable it or at least identify the cause so they could refrain from annoying the boss. DX-80, thanks

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#29327 05/07/04 02:56 PM
Joined: Sep 2003
Posts: 776
Member
Offline
Member
Joined: Sep 2003
Posts: 776
I've never noticed anything like that before. Maybe its feedback from the speakers.

#29328 05/08/04 08:27 AM
Joined: Oct 2001
Posts: 6,160
Member
Offline
Member
Joined: Oct 2001
Posts: 6,160
I never heard of that before and I can't make it happen here in the shop. Is there a external page connected to the system? You can hear the sound of the hookswitch when you replace the reciever after an all call, that's all I noticed.
mark

#29329 05/10/04 03:44 AM
Joined: Apr 2004
Posts: 731
Member
Offline
Member
Joined: Apr 2004
Posts: 731
Is this an all page phones only or also overhead external paging?

Does the ping sound come over the speakers of the phones or just he overhead speakers?

#29330 05/10/04 01:34 PM
Joined: Apr 2004
Posts: 90
Member
OP Offline
Member
Joined: Apr 2004
Posts: 90
No external paging system, All Page only. I will test slamming handset after All Page this week. About 15 phone in a Warehouse. Thanks.

#29331 05/10/04 02:37 PM
Joined: Oct 2001
Posts: 6,160
Member
Offline
Member
Joined: Oct 2001
Posts: 6,160
15 phones in a warehouse, this has got to be feedback on the hang-up at one or more telephones near another phone. When the transmitter of the handset making the page is pointed toward another phone, the feedback will occur.
mark

#29332 05/19/04 06:35 AM
Joined: Apr 2004
Posts: 90
Member
OP Offline
Member
Joined: Apr 2004
Posts: 90
I went out yesterday and disabled paging on about half of the 15 phones, Couldn't duplicate the problem. Most of the other employees claimed the boss is losing her mind and not to worry about the problem. Thanks

#29333 07/15/04 04:51 AM
Joined: Apr 2004
Posts: 90
Member
OP Offline
Member
Joined: Apr 2004
Posts: 90
finally fixed the problem, bad cpu board. It was also causing a delay in audio when answering phones. Tech support was helpful.

#29334 07/15/04 07:54 AM
Joined: Oct 2001
Posts: 6,160
Member
Offline
Member
Joined: Oct 2001
Posts: 6,160
Hey I get that delay in audio when answering one of my office phones, it's intermittant, and I've been ignoring it. So I could have a bad cpu here, interesting. Thanks for the follow up.
mark


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5