sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems key voice message notifcation

another question -
when i program the number to have voicemail call to notify someone that they have a voicemail, it doesn't work. where do i check to make sure that the system can make those outgoing calls? it's the same as the email notification as well.

Ports for outgoing are selected on the line info screen. What are you tring for notification pager, cellphone, other? Pager notification can be tricky to setup and require the timer digits "," ";" "L" which equal by default 1,4,8 seconds respectively if my memory serves me.

Kerry

For pager a 4 sec pause is % (percent sign)
mark

Thanks Mark, I was doing it of the top of my head and should have known my memory wouldn't serve me right.

no problem, I only know cause I use it here at the office to page me!
mark

hey -
i'm trying to send the notification to cell phones and to email as well (single message store).

Are you talking about the message waiting light notification to cell phones on the General page or are you talking about message delivery on the mMessage delivery page? I am not sure that the message waiting can dial externally for cell phones, you should be using message delivery.

I have never had the opportunity to see n unified messaging instal so I don't now about the e-mail notification.

Kerry

what kind of message do you want to the cell phone? voice or digital?

The Unified Message I suggest you get your vendor that installed it to come out and help you. That will be very hard to help over the forum.

i have somehow figured out the key voice to send a voicemail message to both the mailbox and to my outlook. i don't know if has worked for other yet. the return email address says "ouside caller ([email protected])". i'm not sure what i did...
i'd like for the system to send an email to a specific address (a different address per voicemail box) when a voicemail message is left. i can't find where that email address is, either.
there isn't anyone here locally that knows the system, at least i haven't been able to track one down. is there anyone in alberta, canada?

i think i have it working now - but does anyone know how i can change the "ouside caller ([email protected])" that displays as being the sender?