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Joined: Sep 2003
Posts: 100
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OP
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Joined: Sep 2003
Posts: 100 |
Our tech is on site installing moh on a Comdial DXP. Everything is installed, but there are tones on-hold - not the message on the moh device. Is there additional programming needed?
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Joined: Apr 2004
Posts: 731
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yes, you need to go to the line programming and set the music from tone to source one or source two. depending on which source you are using.
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Joined: Sep 2003
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Is there a simple way to explain this to our tech?
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Joined: Oct 2001
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connect to the system with a laptop using the VMMI software. Click on switch, connect to, enter password, enter.
go to lines, then line programming, then line attributes, set the music on hold option. save & close out. Write the invoice.
mark
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Joined: Mar 2001
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RIP Admin
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RIP Admin
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I love that answer markk ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/biggrin.gif) Short sweet and to the point. You have learned well grasshopper.
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Joined: Oct 2001
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midget football just concluded. I had a brief moment where my mind was uncluttered. I'll try to remain focused. Thank You master.
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