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#30455 11/02/04 08:26 AM
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Our tech is on site installing moh on a Comdial DXP. Everything is installed, but there are tones on-hold - not the message on the moh device. Is there additional programming needed?

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#30456 11/02/04 08:30 AM
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yes, you need to go to the line programming and set the music from tone to source one or source two. depending on which source you are using.

#30457 11/02/04 08:31 AM
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Is there a simple way to explain this to our tech?

#30458 11/02/04 08:40 AM
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connect to the system with a laptop using the VMMI software. Click on switch, connect to, enter password, enter.
go to lines, then line programming, then line attributes, set the music on hold option. save & close out. Write the invoice.
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#30459 11/02/04 01:50 PM
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I love that answer markk [Linked Image from sundance-communications.com]
Short sweet and to the point.
You have learned well grasshopper.


Russ runs a local service and private tech center.

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#30460 11/02/04 02:46 PM
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midget football just concluded. I had a brief moment where my mind was uncluttered. I'll try to remain focused. Thank You master.
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