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#30565 11/18/04 03:31 PM
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An incoming caller reaches the Auto attendant, dials ZERO (Operator is X 249)

When zero is dialed I would like it to go to UCD 6 (415) which includes (linear ringing) for 249, 201, 202.....(3 rings each).
I would then like to re-route directly to 249Voice Mail.

I have never been able to make this work, and have even changed the trans.txt file UCD Overflow for Hunt Group 6 to = 249*,*

Any ideas?

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#30566 11/18/04 03:41 PM
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Trans.txt reads from the top to the bottom so make sure your equation for this hunt group comes before the generic equation for hunt groups.

Kerry

#30567 11/18/04 04:33 PM
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It's been awhile since I've done something like that. I think all you have to do is to create mailbox 415. Somehow the dx80 ucd grps are integrated with v.m. boxes of the same number.

#30568 11/19/04 05:49 AM
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Try this; set 249 as the final overflow destination (if you are using overflow 1 set overflow 2 to 249) if you are not using overflow 1 set it to 249 and set overflow 2 to "null" in the ucd group and final destination to 433 (VM Port).
Make sure you have a MB249
This works, I do it here but using a real ext. #. I'm guessing that 249 is a phantom? or did you change your directory numbers for extensions?
mark


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