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#31847 04/28/05 11:53 AM
Joined: Nov 2004
Posts: 524
aweaver Offline OP
OP Offline
Joined: Nov 2004
Posts: 524
We have a customer with a comdial MP5000 and Corporate Office voicemail. They like the feature that allows a caller coming from the AA to hold for a busy user and are wondering if there's any way that the live attendant can place a caller in the same Que so she doesn't have to constantly check back to see if the party wants to continue holding. I can't think of any way to accomplish this & would be glad for input.

ElectSys Tech LLC
Hosted Phone Systems Solutions Provider
Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.
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#31848 04/28/05 12:35 PM
Joined: Jul 2003
Posts: 6,768
Joined: Jul 2003
Posts: 6,768
You should be able to transfer the call to the first port of voicemail. Depending on how the trans.txt file is set you may need to tweak that file.

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