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Joined: Nov 2004
Posts: 524
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Joined: Nov 2004
Posts: 524 |
We have a customer with a comdial MP5000 and Corporate Office voicemail. They like the feature that allows a caller coming from the AA to hold for a busy user and are wondering if there's any way that the live attendant can place a caller in the same Que so she doesn't have to constantly check back to see if the party wants to continue holding. I can't think of any way to accomplish this & would be glad for input.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Jul 2003
Posts: 6,768
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Joined: Jul 2003
Posts: 6,768 |
You should be able to transfer the call to the first port of voicemail. Depending on how the trans.txt file is set you may need to tweak that file.
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