sundance-communications.com/forum Forums General General Telephone & Systems Information Announcement while on hold

I was wondering how to set up some kind of announcement that can describe weekly or monthly announcements regarding company information,specials,etc. I have a music on hold port available but thought there might be an easier way to do this other than recording information onto a cd and popping it in the player and put it on repeat. Ive heard this type of info while on hold when calling different companies. Where can you get it? Do you send info in somewhere and they send you a tape or something? It often sounds like the same woman talking @ diff companies.

[This message has been edited by gonejamon (edited September 09, 2004).]

On Hold Technologies in West Palm Beach FL has a MOH box that when installed to your Phone system MOH will use an analog phone line input so that they can download a digital recording on to the flash whenever you provide them with with a script. www.onholtechnologies.com

Earglue provides the same type of service.
www.earglue.com
Don't let the name scare you!

try premier technologies .they have web site
i had a requirement to play music and intersperse with specials for the week.
it played moh then had 2 minutes downloadable locally thru a k type hand
set and you could select to play or not

Take a look at On Hold Plus @
onholdplus.com . They have a device that allows users to customize their message.

Thanks !