|
|
|
|
Joined: Aug 2006
Posts: 21
Member
|
|
Member
Joined: Aug 2006
Posts: 21 |
I have a new customer who has a Comdial DX 80 with voice mail about 1 year old. The for the past week or so the voice mail will disable itself and the only way to enable is to do a power reset of the main switch and the expansion unit at the same time. But this only works for a few hours. Any help would be appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
|
Member
Joined: Oct 2001
Posts: 6,160 |
I've seen one do that. After a few weeks it failed to boot at all. Comdial Replaced it under warranty. Before you call them, pay attention to what lights are lit on the board when it is not working, and any beeping it might be doing. TS asked me about that when I called.
Also, check that the flash card is properly seated.
Mark
|
|
|
|
|
Joined: Aug 2006
Posts: 21
Member
|
|
Member
Joined: Aug 2006
Posts: 21 |
Thanks Mark K. I checked the unit in question and re-seated the flash card. The "APP" LED is flashing. When I do a reset or cycle power the "APP" LED goes out, then comes back on flashing and 4 beeps are heard. Also the "HDD" LED is flashing. Voice mail is still not working.
philtech06
|
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
|
Member
Joined: Oct 2001
Posts: 6,160 |
Sounds like it's not reading the flash card, call comdial for a RA# if it's in warranty.
Mark
|
|
|
|
|
Joined: Aug 2006
Posts: 21
Member
|
|
Member
Joined: Aug 2006
Posts: 21 |
|
|
|
|
|
Joined: Aug 2006
Posts: 21
Member
|
|
Member
Joined: Aug 2006
Posts: 21 |
Mark Thanks for your help!
|
|
|
|
Forums84
Topics94,519
Posts639,985
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
